Privacy Policy

This Privacy Policy describes how herbalxfaery.com (the “Site” or “we”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you browse, we collect information about the pages or products you view, what websites or search terms referred you to the Site, and how you interact with it. This is referred to as Device Information.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Your name

  • Billing and shipping address

  • Payment information (processed securely through Squarespace and its payment processors)

  • Email address

  • Phone number (if provided)

This is referred to as Order Information.

How We Use Your Information

We use the Order Information we collect to:

  • Fulfill any orders placed through the Site (including processing your payment, arranging shipping, and sending you order confirmations)

  • Communicate with you about your order

  • Screen orders for potential risk or fraud

  • Provide customer support and respond to your inquiries

We use Device Information to help us screen for potential risk and fraud (in particular, your IP address), and to improve and optimize the Site.

Sharing Your Information

We only share your personal information with trusted third parties that help us operate our business and fulfill orders, such as Squarespace, shipping carriers, and payment processors. We do not sell or rent your information to third parties.

We may also share your personal information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information.

Your Rights

If you are a resident of certain jurisdictions, such as California or the European Union, you may have the right to access, correct, update, or delete the personal information we hold about you. Please contact us at [your email address] if you would like to exercise these rights.

Please note: We are currently unable to fulfill orders to the EU.

Data Retention

We retain your order information for our records unless and until you ask us to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices or if you have any questions, please contact us at: herbalxfaery@gmail.com